Today, I offer up a powerful and handy key combination for Outlook users - SHIFT-DELETE. SHIFT-DELETE will permanently delete a message, task, memo, or calendar entry. Unlike using the DELETE key by itself (which simply moves items to the DELETED ITEMS folder), SHIFT-DELETE will permanently delete the selected item. There are no "get backs" with SHIFT-DELETE; the item is gone, removed from existence, never to be retrieved again. Thus, use SHIFT-DELETE with care.

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